As part of the Poloniex team’s continuous effort to improve the performance of the exchange and to better serve our customers, we are announcing that on September 25th at 12:00 ET we will be delisting eight assets: BTCD, BTM (Bitmark), EMC2, GRC, NEOS, POT, VRC, XBC.
Customers have until October 25th at 12:00 ET to close out any trades and withdraw any balances in these assets. Our goal for all delistings is to make this process as painless as possible for customers, which is why we always endeavour to:
- Provide you with seven days advance notice before removing a market
- Give holders of the impacted assets 30 days to withdraw funds from delisted assets
- Remind you with multiple forms of communication during the period leading up to the deadline
In the rare event that wallet availability is interrupted, we may extend the deadline and contact holders of impacted assets via email. There may also be times when customers are unable to withdraw delisted assets for reasons outside of Poloniex’s control, such as when a network is no longer live. In these situations, we will secure the delisted funds in cold storage for a reasonable period with the potential to online the funds and allow customers to withdraw should the network become operational again. We will handle these scenarios, which we recognize can be frustrating for customers, case by case.
Once the withdrawal deadline has been reached (October 25th at 12:00 ET), withdrawals will be disabled and the asset will be fully decommissioned. From this point forward, we will be unable to process withdrawals of impacted assets. It is imperative that customers withdraw delisted tokens by the withdrawal deadline.
Please visit our Help Center article for more information about our delisting process, in addition to an update about previous delistings and our statement about the BitcoinDark network.
We greatly appreciate your support as we work to continuously improve the experience on Poloniex.
The Poloniex Team